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Xact XTR1 Sirius Satellite Plug and Play Receiver
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|| Product Brand : Xact || || Model : xtr1 ||
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Customer Review :
A Great Receiver : Xact XTR1 Sirius Satellite Plug and Play Receiver
I had been using my Xact Receiver since January 05 without problems until the end of September. It began powering itself off, and would continuously reboot with the Sirius logo and without any sound. Since the problems coincided with the Sirius updates, I figured it was a satellite problem. Sirius resent the signal several times, and that didn't fix the problem. They did not advise me of any problems with my particular brand of receiver although I'm sure they have heard plenty of complaints. Once I started having major problems I started looking online for others with this problem, and found quite a few people who are furious about this.
I called the Xact customer service department, and while it was very difficult to get a live person, I finally did. She gave me EXPLICT instructions to follow about returning the unit (including the remote-got to follow instructions people!!!) and approx 3 weeks after sending my defective unit in, I received a brand new factory sealed receiver and remote. They advised me to lower the contrast and brightness on the receiver; it would keep the unit cooler. I also don't leave the unit powered on unless I am actually listening to it; I guess I'm trying to prolong this receiver's life.
I'm not happy with this experience .... I have purchased 2 boomboxes, the car unit and the home docking kit for this receiver...I feel that it is just a matter of time before this one goes out also. I think its a shame that Xact has put out an obviously defective piece of equipment, and that Sirius is not demanding quality control from it's equipment manufacturers.
Buyer Beware on this one folks!!!! DO NOT BUY USED!!!! You will no doubt be buying someone else's problem. I know the next time I have problems, I will be selling my equipment on ebay or amazon!! Any takers?